Remote Desktop Applications
If you have problems with our ElementsApps or Vectorworks, it may be necessary and helpful that our support can access your PC. We use the two tools “AnyDesk” and “Teamviewer”.
Download Anydesk. After launching the tool, you will be shown an Anydesk address. If remote maintenance is to take place on your computer, you must inform the other party of this number.
Download Teamviewer . Here, too, an ID is generated, which must be communicated to the other party.
You have questions about a function, need support with a feature have found a bug? Then feel free to write us a message here or call us directly
+49 8025 995969.