Remote Desktop Applications
If you have problems with our ElementsApps or Vectorworks , it may be necessary and helpful for our support to have access to your PC. For this purpose, we primarily use the “Supremo” tool.
Supremo
Please download and start Supremo using the button below. After launching the software, you will be presented with an ID and password. You must provide this information to our support team so that remote maintenance can take place.
Please refer to the sharing settings for MacOS.
Please download and install AnyDesk using the button below. After launching the software, you will be presented with an AnyDesk address. You must provide this number to our support team so that remote maintenance can take place.
Teamviewer
Please download and install Teamviewer using the button below. After launching the software, you will be presented with an ID. You must provide this ID to our support team so that remote maintenance can take place